Pro Tech Event Solutions — PRIVACY POLICY (v2)
Effective July 28, 2026. This policy applies to our website, app, and SMS/text-messaging program.
WHAT WE COLLECT
Account details you provide (name, email, phone), shift and availability records,
documents you upload for onboarding (e.g. W-9, photo ID), hours you submit, and — only
at the moment you tap Clock In — your device's precise location, used once to confirm
you are at the show venue.
HOW WE USE IT
To schedule and pay you, verify clock-ins, send shift-related notifications (email,
SMS, and push if you enable it), and meet our tax-reporting obligations.
WHO WE SHARE IT WITH
• Neon — Postgres database hosting — stores your account, schedule, and clock-in records.
• Vercel — Application hosting and serving this website.
• Resend — Sends transactional email (shift invites, reminders, sign-in links).
• Twilio — Sends transactional SMS (shift invites, reminders, sign-in links).
• Your browser’s push service (Apple/Google) — Delivers push notifications to this device if you enable them.
We do not sell, rent, or share your personal data with third parties for their own advertising or marketing purposes, and we do not use third-party analytics or tracking tools of any kind on this app. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The only outside companies that ever see your data are the processors listed above, and only to the extent needed to run the service itself.
SMS / TEXT MESSAGING
If you provide your mobile number, you may receive transactional text messages from us
(sign-in links, shift invites, call-time reminders, show updates, and hours or onboarding
notices). Message frequency varies and message and data rates may apply. Reply STOP to any
message to opt out, or HELP for help. No mobile information will be shared with third parties
or affiliates for marketing or promotional purposes, and text messaging originator opt-in data
and consent will not be shared with any third parties. See our SMS Terms for full program
details.
YOUR DATA RIGHTS
You can access, correct, or request deletion of your personal data at any time from
Settings, or by emailing us. We will confirm deletion requests and remove data we are
not legally required to retain (for example, tax records may need to be kept for the
period required by law).
DATA RETENTION
We keep your account and shift records for as long as your account is active, plus any
additional period required for tax and legal compliance.
CHANGES
If this policy changes materially, we will ask you to re-acknowledge it — the same way
we do for the contractor agreement.
Questions about your data, or to exercise your privacy rights? Email zack@protecheventsolutions.com
or reach your usual point of contact at Pro Tech Event Solutions.